Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to generate a prepaid shipping label.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your products ethically sourced?
Sustainability and ethics are core to Access Denied. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment measurements, as sizing can vary between different styles.